Privacy Policy
Last Updated: July 20, 2026
This Privacy Policy describes how Royal Dubai Adventures (trading as Royal Dubai, "we," "us," or "our") collects, uses, and protects your personal information when you use our website https://app191.afliweb.com or engage our Dubai Tours services in the United Arab Emirates. By accessing our website or booking our tours, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you book a tour, make an inquiry, subscribe to our newsletter, or contact us. This information may include your full name, email address, phone number, billing and payment details, passport or identification information (for tour bookings requiring identification), and any other details you provide in correspondence.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior (such as pages viewed and time spent on the site). This information helps us improve our website and services.
How We Use Your Data
We use your personal information for the following purposes:
- To process and confirm your tour bookings and payments.
- To communicate with you regarding your reservations, inquiries, or customer service requests.
- To send you promotional materials, special offers, or updates about our Dubai Tours services, if you have opted in to receive such communications.
- To improve our website, services, and customer experience.
- To comply with legal obligations and enforce our terms of service.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and understand how you interact with our site. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can control cookie settings through your browser preferences; however, disabling cookies may affect the functionality of our website.
Third-Party Services
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, tour operators, transportation partners, and website analytics providers. These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell your personal information to third parties.
We may also disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
User Rights
Under applicable laws in the United Arab Emirates, you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal information, subject to legal retention requirements.
- Object to or restrict the processing of your data in certain circumstances.
- Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@royaldubai.com
Phone: +971 12345678
Address: Business Bay, Dubai, United Arab Emirates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
